Norton Antivirus is a software for detecting and preventing malware from causing trouble. Although the last version was released in 2014, this program is still one of the most reliable antivirus software you can find. The fact that it’s no longer produced means that there’s no official support. Instead, if a problem occurs, users are advised to get in touch with Norton support Canada.
Still, some problems with Norton antivirus don’t require the intervention of customer care. In fact, for the most-common problems, all you got to do is take it slowly and approach the problem methodically. Here are the 5 issues that most often bother users, together with explanation on how to solve them.
Installation Problems- Installation issues are the most common problems people have with this antivirus. The problem usually occurs when you try to install the software on a device where another antivirus was previously installed. Application might get in conflict with it, so it is always advisable to do a system reboot, before installing.
Antivirus Causes Windows to Crash- If your Windows Explorer starts crashing after the installation of anti-malware program, the cause probably lies in the operating system. You are probably using an older version of Windows. Instead of using Windows XP or Vista, it’s better to switch to some of the newer versions of this operating system.
Problems with Upgrades- The solution is the same as for the previous item on the list. Old versions of windows are not compatible with this software. In fact, not even Windows 7 is a good solution. Maybe Norton will not cause Windows Explorer to crash, but if you’re using Win 7, you are likely to have problems with updates. The best possible solution is to use Windows 8 with your antivirus or update your antivirus.
Conflicts with Outlook- Problems occur often when you start to scan emails on Outlook. The simplest solution is to switch to an online email service, as Norton won’t have any problems to scan emails in the browser. Alternatively, you can give a call to toll-free Norton support number Canada +1778-8061-736 and have them fix the issue for you.
Aggressive Firewall- Its firewall can sometimes be too strict. The problem is that the firewall configures on its own, so the problems may occur every time you download and install a new app. If you are one of the users who use a variety of different applications, the solution is to disable the firewall. However, this may leave room for malware to get into your PC’s system. That is why you need to change firewall settings for every app individually.
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Although Norton is software that is no longer produced, it is still among the best solutions for keeping your PC safe from malware, but also from email hacker attacks and phishing scams. The good news is that the most of the problems users have with software are easy to solve. The bad news is that when a serious problem occurs, there’s no official helpline.
If you don’t want to use the services of companies for tech support for Norton and other antivirus software, you can try to fix it on your own. Your last resort is to try and reinstall the antivirus. If that fails to solve the issue, you will need to contact us or call on Norton antivirus support phone number canada +1778-8061-736.